Question 1

What should I do on receiving my new crystal gems / crystal bracelets?

Accepted Answer

Upon recieving your parcel, set the intentions with your very own fengshui blessed crystals merchandise and Say aloud "I received it. Show me the Miracles!" / "感恩收到风水水晶能量！我要见证奇迹的时刻！”. All crystals come mass blessed, cleansed and harmonized before mailing out.

Question 2

Why do I see a "crackline" / "rough" / "chip" surface on my crystals?"

Accepted Answer

Be assured that all our merchandise are quality checked before mailing out.

A natural crystal or gemstone is nature’s creation, and nature is rarely perfect. Natural Crystal / Gemstones are expected to have some degree of imperfection.

Crystals / Gemstones can have both external and internal flaws, often called inclusions. External flaws commonly found in precious crystals & gemstones are crack lines, scratches, blemishes or minor chips. Internal flaws are also often found, and are like the fingerprint of a gem; each gemstone has its own unique internal structure.

Due to these inclusions, no two crystal / gemstones are alike. A crystal / gemstone is as unique as a snowflake, and it is these inclusions, or flaws, which make gemstones even more intriguing and precious.

Inclusions can include mineral or crystal deposits and growths inside the stone. Some crystals / gemstones have internal cavities, often occupied by a liquid, such as water, saline, liquid carbon dioxide or natural hydrocarbon compounds.

For example, opals have an extremely high water content, and it is partly this liquid that is responsible for producing their vivid rainbow tones. Gasses can also occupy cavities inside gemstones, creating what may look like bubbling or hazing inside the crystal stone.

Layers of growth created over the years can create layered flaws within the stone, creating optical illusions where flaws are seen from one angle but not another, or creating colour changes depending on how the stone is viewed.

It is a common misconception that these inclusions are bad, especially since they can manifest as cracks, feathers, fractures, hazing or clouds, but the truth is that these inclusions are not bad. They do not make the crystal gem “faulty”.

Many crystals & gemstones are actually valued higher for their inclusions. The value of a crystal / gemstone is based on its rarity and not whether or not it has these imperfections or “flaws”.

A crystal / gemstone with impurities and inclusions may actually be considered a perfect specimen, and could be more valuable than you would expect.

Please consider this before being disappointed with your crystal or gemstone as being flawed, imperfect, bad, faulty. Each crystal / gemstone is a little miracle created by nature, and just as with ourselves, it is imperfections that help makes them what they are. If you are seeking absolute perfection, then a crystal or a gemstone jewellery or display piece is probably not for you.

For bracelet's bead size, we will categorize their bead sizing as close to what we have stated however, do expect some variant of 0.5-1% +/- as the respective crystal properties may differ.

Question 3

Why is my crystal oily / stained or shedding?

Accepted Answer

Be assured that all our merchandise are quality checked before mailing out.

All fengshui blessed crystals / talisman / ornaments / accessories will undergo a process of sealing of fengshui energy with Master's blessed fengshui oil upon sending out your parcel. 
Should you prefer your crystals in it's original condition, do inform us in your order (not after the order)  to skip fengshui blessings.

Do note that the sealing of fenghui energy can only be done at the point of wrapping and sealing your parcel for the best desired state.

Question 4

Which hand do i wear for my crystal bracelets?

Accepted Answer

We reccommend that you wear our crystal bracelets on your non-dominant hand. This is to allow the better energy flow through your body, mind and soul where there is low resistant level. If you are sensitive to the energy, you may like to wear it on your dominant hand for a few days. This will allow your body time to adjust with the crystal vibrations and switch back to your non-dominant hand when you are ready.

Updated in Dec 2022:

Do take note that with Master's Vivi has deployed the latest fengshui energy empowerment method for all her crystals therefore, bracelets can now be worn on any hand.

Question 5

Can I wear my crystal bracelets to sleep?

Accepted Answer

We do not reccommend wearing our crystal bracelets to sleep. We should not allow any energy interference during our daily well-deserving rest.

Question 6

How do I charge & cleanse my crystal bracelets / crystal items?

Accepted Answer

We highly reccommend you charge and cleanse your crystal bracelets daily if wearing, for placement, weekly. Use only rain water, mineral water, miracle selenite bowls, positivity incense, white sage incense or natural blessed cleansing leaves (white sage etc) and miracle aura oil for the maximum results in maintaining good energy.

Question 7

Do you offer a restringing service for crystal bracelets?

Accepted Answer

Unfortunately, we do not provide restringing services for crystal bracelets at this time. However, we understand the importance of keeping your cherished bracelet intact, and we're here to help guide you with alternative options.

If your bracelet needs restringing, here are some alternatives:
1. Local Jeweler or Bead Shop: Many jewelers or local bead shops offer restringing services for crystal or gemstone bracelets. This is often a quick and convenient option.
2. Online Restringing Services: There are several reputable online businesses that specialize in restringing gemstone jewelry. A quick search can lead you to reliable options.
3. DIY Restringing Kits: If you're up for a hands-on approach, DIY restringing kits are widely available. These kits typically come with all the necessary tools and instructions to restring your bracelet at home.

Question 8

Can I share to wear the crystal bracelet with my loved ones?

Accepted Answer

We do not reccommend sharing to wear as we strive to achieve the highest vibrations & energy effectiveness from a single piece of crystal bracelet.

Question 9

Does energy works matter in the different crystal origins ?

Accepted Answer

All crystals sold are natural in composition; however, they may be earth-mined or lab-grown. Due to the nature of crystals, variations in color, pattern, and texture may occur.

Lab-grown crystals share the same chemical composition and energetic properties as their earth-mined counterparts. Please note that no crystal is identical, and natural imperfections may be present.

Additionally, as we churn out crystals for livestream sales at an extremely fast-paced momentum, there may be instances where information provided at the point of sale is not fully accurate. We strive to provide the best details possible, but we encourage customers to reach out if further clarification is needed.

Regardless of whether a crystal is earth-mined or lab-grown, any energy empowerment or activation performed on it will not be affected. The energy work done enhances its intended properties and remains effective regardless of its origin.

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